Stay In The Loop.

You’re Not Failing if You’re Learning

How “learn-fast” thinking can improve innovation and combat fear of failure “We’re a large organization. We can’t fail fast and break things!” It’s that type of statement I frequently encounter, so it was no surprise to hear it at a conference in Seattle where I spoke recently: “What if we changed the wording slightly and

Even Angels Need a Guiding Light

Make your innovation program more effective by training its governing team During a recent Lean Entrepreneurship CIO Event in Atlanta I was asked a fantastic question: “Did you have to train your Angel Team?” The “Angel Team” was our incubator’s governance board. The team was responsible for deciding which ideas entered the incubator and provided

Why Innovation Competitions Backfire

Understanding the evolution of breakthrough ideas can be the key to a successful innovation program.   Why do innovation competitions — aimed at delivering breakthrough ideas and improving morale and engagement — so often have the opposite impact; sometimes even causing the most innovative employees to leave? Often the reasons are clear. Favoritism, poorly defined

Determine the Problem

The first thing I focus on when deciding how to approach a client is what potential value I can bring to their area of responsibility. How can I help? I seek to understand the direction in which they wish to progress, what factors are important to them, what their objectives are, and where their potential

CCTT – Changing the Role of the Community College

I have always been a fan of the way that Quebec creates a level playing field for young people.  Regardless of one’s family circumstances, Quebecers go out of their way to give young people a chance at achieving their dreams. Having lived in and outside of Quebec, this attribute stands out more than any other,

What Wilderness Navigation Taught Me About Lean Transformation

Lean approaches drive benefits far beyond their profit-driven, private-sector roots I hear it often. “This lean and agile stuff is cool, but it’s not really applicable to me.” “We’re not a startup.” “We create programs, not products.” “We deliver government services.” “We’re a non-profit.” I have seen lean and agile approaches drive value in all

Speed Ideation – Getting Lucky with Your Digital Transformation!

In the world of digital transformation consulting nothing is more exciting for senior resources than taking part in an ideation session.  Taking the time to learn about a new organization, how they do business, understanding the competitive landscape of their industry, seeing what IM/IT assets they have to work with, and helping them discover opportunities

Becker-Carroll Awarded Digital Identity Contract

December 11, 2018 – Gatineau, Quebec, Canada – The Digital ID and Authentication Council of Canada (DIACC) has awarded Becker-Carroll, a Converge Company, a contract to provide facilitation, project management, and lead editorial services in the advancement of the Pan-Canadian Trust Framework (PCTF).   “The Pan-Canadian trust framework brings together the public and private sectors

Environmental Scans

Being in the National Capital Region (NCR), surrounded by countless towering government buildings, it is fair to assume that we do a lot business in the public sector.  Over the past five years, we have observed our government customers doing their best to adopt progressive approaches to digital transformation.  They have digital playbooks telling them

VIVVO Networking Sessions

Selected by PSPC as a Built-in Canada Innovation Program (BCIP) vendor, Vivvo CitizenOne is a digital transformation platform that provides citizens with a single window to government services. It allows government departments, agencies, and municipalities to streamline the citizen user experience and easily move services online. CitizenOne manages citizen identity, privacy, trust, consent, the movement

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